the short answers. still stuck? email studiossundaze@gmail.com and a real person will get back to you.
orders & shipping
how long until my order ships?
everything is printed to order, just for you. it takes 2–5 business days to make your piece, then it ships. once it's on its way you'll get a tracking link by email. delivery time after that depends on where you are.
how much is shipping?
free on orders $150+. under $150, shipping is calculated at checkout based on where you are and what's in your cart.
where do you ship?
the countries we ship to and the cost for your address are shown at checkout before you pay.
can i cancel or change my order?
cancellation may be possible within 24 hours of placing your order, before it goes to print. email studiossundaze@gmail.com with your order number as soon as possible. once printing starts we can't cancel or change it.
i entered the wrong address
email us as soon as you can. if a package comes back because of an incorrect address or wasn't picked up, we'll reach out — reshipping costs are covered by you.
returns
can i return or exchange something?
all sales are final. every piece is printed specifically for you, so we can't accept returns or exchanges for size or change of mind. please check the size guide on each product before you order.
my order arrived misprinted, damaged or wrong
sorry about that! email studiossundaze@gmail.com within 30 days of delivery with your order number and a clear photo of the issue, and we'll send you a replacement at no cost.
my package never arrived
if your tracking hasn't updated in a while or your order is late, email us with your order number and we'll look into it. please reach out within 30 days of the estimated delivery date.
sizing & fit
how do the tees fit?
most of our tees are oversized and boxy with dropped shoulders. take your usual size for the slouchy look, or size down for a closer fit. the with milk? tee is a regular fit and runs true to size. every product page has a size guide with measurements in inches and cm.
how does the hoodie fit?
the beachdaze? hoodie has a relaxed fit and uses EU sizing, which runs about one size smaller than US sizing. if you usually shop US sizes, size up.
care
how do i wash my prints?
to keep the print looking fresh: wash inside out on cold, skip the bleach, tumble dry low or hang dry, and don't iron directly on the print.